International Shipping policy
We strive to offer you a seamless and hassle-free shopping experience. Our policies and terms of use are thoughtfully designed to provide utmost convenience, making your purchase journey a breeze while ensuring your satisfaction and support.
We cater to a global audience, offering delivery services to over 200 countries worldwide. Our integrated payment gateways are secure and trusted, providing a safe transaction process. The delivery time for your order commences from the date of Order Confirmation and it takes 10 to 15 working days to reach you.
- On order 0 to 15,000 is Rs.2,800/- is applicable.
- On order 15,001 to 50,000 is Rs.4,000/- is applicable.
Please be aware that customs duties and local taxes are the responsibility of the customers and are to be paid to our shipping partner upon delivery of the shipment. The exact amount of duties and taxes may vary depending on the policies of your destination country.
We do not offer refunds, exchanges, or returns. It is essential for customers to ensure clarity regarding sizing and specifications before placing their order.
However, we are more than happy to assist you with any questions related to custom orders, sizing, couriers, or any other inquiries. Feel free to reach out to us through our sales helpline numbers, WhatsApp, or email.
Our dedicated personal stylists are ready to chat and help you navigate the latest collections and current fashion trends, ensuring a seamless integration with your personal and unique style. We always welcome the opportunity to assist you with your fashion needs!
No, we currently accept only prepaid orders. To enhance the contactless nature of our deliveries, we encourage customers to opt for digital payments. This not only ensures convenience but also promotes a safer and more seamless transaction process.
To provide you with the latest updates on your order, we will send you a shipping confirmation email that includes a tracking number and a link to our designated courier company. By using this tracking number and following the provided link, you can easily monitor and stay informed about the progress of your order.
In case you are unable to proceed with the payment through our payment gateways, we also provide an alternative option of using PayPal.
Rest assured, our team will be available to support and guide you through the payment process to ensure a smooth and convenient experience.
If you desire a customized piece, kindly send an email to sales@houseoffett.com. Please include detailed information about the specific piece you would like, along with your phone number for WhatsApp correspondence.
Do note that customization services incur additional charges, which vary depending on the type of customization requested.
Once your order is successfully placed, you will receive an email confirmation from us. Rest assured, if there are any concerns regarding your order's processing, we will promptly notify you via email.
You can simply click on 'Size chart' on every product page. If you further need assistance, please write to us at sales@houseoffett.com or directly contact our stylist on WhatsApp at +919899332992.
We do not allow order cancellation. Once your order is placed, it is immediately processed.
For assistance regarding custom orders, sizing, courier services, or any other inquiries, please don't hesitate to contact us through our sales numbers, WhatsApp, or email. Our dedicated personal stylists are ready to assist you with all your fashion concerns, offering guidance on the latest collections and current trends, while ensuring a seamless integration with your personal and unique style. We're always delighted to hear from you!